Refund policy
We aim to process orders within 24-72 hours to ensure a fast delivery experience. Shipping times typically range from 6-12 days, depending on your location, for your package to arrive.
If your package does not arrive within 30 days, we’ll issue a full refund, no questions asked. Refunds are available only if a product arrives damaged or defective. In such cases, please contact us immediately.
Please note that while we don’t offer returns, if there was an issue with the size, we can re-ship the item in the correct size at no additional cost to you (within 30 days of receiving your order).
For assistance, please reach out to us at shopcelestias@gmail.com – we’re here to help!